Evolutioncasino Privacy Policy — How Your Data Is Kept Secure

Welcome to evolutioncasino. This Privacy Policy explains what information evolutioncasino collects about you, how that information is used, and the steps we take to protect your privacy.

Evolutioncasino believes your personal data belongs to you. We collect only what is necessary to operate our services properly — nothing more. Reading this policy will give you a clear picture of exactly what we do and do not do with your information.

Evolutioncasino collects information in two main ways — what you provide directly, and what is generated automatically when you use the service.

Information you provide directly:

• At registration: full name, date of birth, mobile number, email address, and residential address.
• For KYC verification: a photo of your National ID, passport, or driving licence.
• Payment information: mobile banking numbers (bKash, Nagad, Rocket) or bank account details.
• Information provided when contacting support.

Automatically Collected Information:

• Device information: operating system, browser type, and version.
• Connection information: IP address, type of internet connection.
• Gaming activity: games played, betting history, session duration.
• Transaction records: deposit and withdrawal history.
• Cookies and log files (see the Cookies section for details).

Evolutioncasino uses your information for the following purposes:

• Service Operations: Creating accounts, verifying logins, launching games, and processing payments.
• Meeting legal obligations: KYC verification, age confirmation, and Anti-Money Laundering (AML) compliance requirements.
• Security: Detecting fraudulent activity, identifying multiple accounts, and preventing unauthorized access.
• Responsible Gaming: Monitoring gaming behavior to identify signs of problem gambling and providing assistance when needed.
• Support Services: Reviewing your account and transaction history to resolve issues.
• Service Improvement: Analysing which games are most popular and where issues arise, in order to improve our services.
• Marketing (Optional): Sending information about promotions, bonuses, and new games — but only with your consent.

Evolutioncasino does not sell or rent your personal information. However, in certain circumstances, information may be shared with specific parties:

• Game Providers: Technical data is shared with game providers such as Pragmatic Play and Evolution Gaming to deliver gameplay — however, identity or payment details are never included.
• Payment Provider: Only the information necessary to process transactions is shared with bKash, Nagad, or your bank.
• Legal Authorities: Information may be disclosed in response to court orders, lawful requests from law enforcement, or requirements from regulatory authorities.
• Fraud Prevention Agencies: Information may be shared with industry-standard fraud prevention databases regarding suspicious activity.
• Business Changes: In the event of a merger or acquisition involving evolutioncasino, your data may be transferred to the new owner — however, this policy will remain in effect.

Evolutioncasino uses multiple layers of security to protect your information:

• Transport Encryption: All communication with the site is encrypted using TLS 1.3.
• Storage Encryption: Sensitive data in storage is protected with AES-256 encryption.
• Password Protection: Your password is never stored in plain text — bcrypt hashing is used at all times.
• Two-Factor Authentication: SMS OTP system for an added layer of security at login.
• Access Controls: Only evolutioncasino staff who genuinely need access to your information are permitted to view it.
• Regular Audits: External security experts conduct regular system audits.
• Data Center Security: Servers are maintained with physical security, backup systems, and disaster recovery plans in place.

No system is 100% secure. Should a security breach occur that may affect your information, evolutioncasino will notify you in a timely manner as required by law.

Evolutioncasino uses cookies on its website. Cookies are small text files stored in your browser that help the site recognize you.

The cookies we use:

• Essential Cookies: Required to maintain login sessions and ensure site security — the site cannot function without these. They cannot be disabled.
• Functional Cookies: To remember your preferred language, game settings, and other preferences.
• Analytics Cookies: To understand which parts of the site are used most — this data is fully anonymized.
• Security Cookies: Used to recognise repeated logins from the same device and to assist in fraud prevention.

Evolutioncasino does not use third-party advertising cookies. You can disable analytics cookies through your browser settings, though some site features may be affected as a result.

Evolutioncasino does not retain your data indefinitely. The retention periods for different types of information are outlined below:

• Account Information: For the duration of your active account and a minimum of 5 years after closure (as required by law).
• Transaction Records: A minimum of 5 years, in accordance with AML regulations.
• KYC Documents: Up to 5 years after account closure.
• Gaming logs: Typically 2 years, or longer if required for dispute resolution.
• Support Conversations: 1 year after the issue is resolved.
• Marketing Preferences: For as long as your account remains active or until consent is withdrawn.

Once the retention period expires, data is securely deleted or anonymized. Information that must be kept for legal reasons is stored in a separate, secured environment and is not used for any other purpose.

Evolutioncasino respects your data rights. You have the following rights:

To exercise these rights support@evolutioncasino.netto send us an email or reach us via live chat. We aim to take action within 30 days.

Evolutioncasino strictly prohibits participation by anyone under the age of 18. We do not knowingly collect personal information from minors.

Date of birth is verified at registration, and age is confirmed through the KYC process. Any account identified as belonging to a minor will be immediately suspended and all associated data will be deleted.

If a parent or guardian discovers that their minor child has been using evolutioncasino, please contact support immediately — the matter will be dealt with promptly.

Evolutioncasino may update this Privacy Policy periodically — due to new services, legal changes, or technical upgrades. For significant changes, registered users will be notified by email or via a notice on the site.

Continuing to use our services after any policy update will be considered acceptance of the revised terms. We recommend checking this page regularly.